Hi 77's Privacy Policy
– Your Data, Our Responsibility

To deliver our services, Hi 77 collects certain necessary information. This falls into three main categories: what you provide directly, what is collected automatically through your usage, and what comes from third parties.

Personal Identity Information

The information you provide at registration includes:

• Name & Identity: Your full name, date of birth, and nationality
• Contact Details: Mobile number, email address
• Identity Documents: National ID number (for KYC verification)
• Payment Information: Mobile banking number (bKash, Nagad, Rocket, etc.)

Automatically Collected Data

When you use Hi 77, certain technical information is collected automatically:

• Device Information: Device type, operating system, and browser
• IP Address: For security and location verification
• Session Data: Login time, gaming history, session duration
• Transaction History: Deposit and withdrawal dates and amounts

Hi 77 collects information through several methods. Each method is fully transparent and based on your consent.

We never collect your data without your knowledge. Your informed consent is always obtained.

Hi 77 uses your information only for specific, necessary purposes. We never misuse data or use it beyond what has been authorised.

To deliver our services

• To create, verify, and manage your account
• To process deposits and withdrawals
• To personalize your gaming experience
• To provide bonuses and promotions

For security purposes

• To prevent fraud and money laundering
• To detect unauthorized access
• To ensure platform security
• To comply with KYC regulations

For Improvement & Communication

• To improve platform services and user experience
• To provide customer support
• To send important updates and notices
• To send you promotional offers with your consent

Hi 77 does not sell, rent, or trade your personal information to any third party. However, data may be shared in a limited number of circumstances:

When Your Data May Be Shared

• Payment Processor: Shared with payment partners such as bKash, Nagad, and Rocket solely to process transactions
• Legal Obligation: Upon a court order or lawful request from a government authority
• Fraud Prevention: With regulatory authorities to prevent money laundering or other illegal activities
• Business Changes: In the event of a company merger or acquisition, you will be notified in advance

Even when data is shared, we ensure that the receiving party upholds the same standard of privacy practices. Protecting your information is our top priority.

Hi 77's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly.

Cookie Type

• Essential Cookies: Used to maintain login sessions and ensure site security. Disabling these will prevent the site from functioning properly.
• Functional Cookies: To remember your preferences, such as language settings.
• Analytics Cookies: To analyse platform usage and help us improve our services.

You can disable non-essential cookies from your browser settings, though this may affect certain platform features.

Hi 77 does not retain your data longer than necessary. Our data retention policy is as follows:

Once the retention period expires, your data is securely deleted or anonymized. If you request account closure, we retain only what is legally required.

As a Hi 77 member, you have important rights over your personal data. We fully respect and uphold each of these rights.

• Right to Know: You can find out exactly what information we hold about you
• Right to Rectification: You may request corrections to inaccurate or outdated information
• Right to Erasure: You may request deletion of your data under certain circumstances
• Right to Data Portability: You can receive your data in a standard portable format
• Right to Object: You may object to the use of your data for specific purposes
• Right to Withdraw Consent: You can withdraw your consent to marketing communications at any time

To exercise any of these rights Help Center Contact us or support@hi77-taka.com to send us an email. We will respond within 30 business days.

Hi 77 uses industry-leading security technology to protect your data. Our security framework is multi-layered:

• 256-bit SSL Encryption: All data transmissions are fully encrypted
• Two-Factor Authentication (2FA): An extra layer of security at login
• Firewall & DDoS Protection: Protecting the platform from external threats
• Regular Security Audits: Regular audits conducted by third-party experts
• Staff Training: Mandatory Privacy & Security Training for All Staff
• Restricted Access: Only authorized personnel can access specific data

In the event of a security breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue. Keeping your information secure is our top priority.

Hi 77 is strictly an adult gaming platform. We do not collect data from or provide services to anyone under the age of 18.

• Age is verified at registration
• Date of birth is verified during the KYC process
• Any account identified as belonging to a minor will be closed immediately
• Suspicious accounts are subject to additional verification

If you suspect that a minor has opened an account, please notify us immediately Help Center Let us know. To learn more about responsible gaming, visit our Responsible Gaming page.

Hi 77 may update this Privacy Policy when necessary. For any significant changes, we will take the following steps:

• Advance notice will be sent to your registered email
• Special notifications will be displayed on the platform
• The update date will be noted at the top of this page
• At least 14 days' notice will be given before any significant changes take effect

Continued use of the platform after any changes will be considered acceptance of the updated policy. The latest version will always be available on this page.

For any questions, concerns, or requests regarding our Privacy Policy, please get in touch:

• Email: support@hi77-taka.com
• Live Chat: Available directly on the platform 24/7
• Help Centre: Visit Help Center

We aim to respond to data protection requests within 30 business days. For urgent matters, reaching out via live chat will get you a faster response.